Product Updates

Merchants can now track issued gift cards with remaining balances and easily export that subscriber list. From there, they can set up email campaigns to encourage gift card holders to redeem their balance—driving more engagement and spending.

Fondue users will now see a brand new Dashboard Overview upon login. This overview not only allows you to track and visualize the overall health of your CashBack program, but also includes a new metric– Recovered Margin. This metric indicates how much of your contribution margin you’ve recovered from using CashBack instead of traditional coupons.

With our new CashBack Checkout Extension, Shopify Plus merchants can display a CashBack offer on their checkout page — bolstering offer visibility at the point of sale. This extension informs shoppers on the amount of CashBack they will receive based on the aggregate value of the products in their cart. The offer will also list the CashBack eligibility of each item. Learn more about setting it up here.

We've just rolled out a new feature allowing merchants to tailor their Cashback promotions with precision. Now, you can include or exclude specific product collections, enabling more targeted and effective promotions. Ideal for dynamic or extensive collections, this feature simplifies the promotional process, integrating seamlessly into the existing promotion creation flow. This enhancement is all about giving you more control and flexibility for impactful marketing!

Please note: Any updates to your collection's product list may take up to 24 hours to reflect in our system.

This feature gives you direct control over your shoppers' Cashback. With just a few clicks, you can now manually suspend Cashback on specific orders, offering greater flexibility and management over your promotions. 

We've upgraded the Cashback order page in our Admin with a new, intuitive timeline feature.

This addition provides a clear, chronological view of events leading up to each cashback. Tracking the journey of a Cashback order has never been easier, offering you greater visibility and understanding of the CashBack process. This tool is designed to simplify your monitoring and decision-making, enhancing your overall management experience.