CCPA PRIVACY NOTICE

‍[Last Modified: May 11, 2023]

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APPLICABILITY: The California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act of 2020 effective January 1, 2023 (“CPRA”), any other California privacy laws, and this CCPA Notice apply to visitors, employees, users, applicants for employment, and independent contractors, and others who are California residents (“consumers” or “you”). Any terms defined in the CCPA and CPRA have the same meaning when used in this CCPA Notice. This CCPA Notice applies to California residents’ Personal Information, which we collect directly or indirectly while you are using our service or in order to provide our services, or employee and business-to-business Personal Information.

This CCPA Notice is an integral part of our Privacy Policy, and thus, definitions used herein shall have the same meaning as defined in the Privacy Policy.

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PART I: A COMPREHENSIVE DESCRIPTION OF THE INFORMATION PRACTICES:

(A) CATEGORIES OF PERSONAL INFORMATION WE COLLECT

We collect Personal Information which is defined under the CCPA as any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, all as detailed in the table below.

Personal Information further includes Sensitive Personal Information (“SPI”) as detailed in the table below.

Personal Information does not include: Publicly available information that is lawfully made available from government records, that a consumer has otherwise made available to the public; de-identified or aggregated consumer information; information excluded from the CCPA’s or CPRA’s scope, such as: Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA) and the Driver’s Privacy Protection Act of 1994.

Pen to Paper have collected the following categories of personal information within the last twelve (12) months:

(B) CATEGORIES OF SOURCES OF PERSONAL INFORMATION

• Directly and indirectly from activity on our website and Platform: For example, directly from you when you inquire about our Services, or indirectly, when we collect your usage data or browsing data automatically from measurement tools.
• Directly from you: For example, from forms you complete (such as the Data Subject Request), contact us.
• From third-parties: For example, when you interact with us through our social media platforms, we will receive Personal Information from that network.

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(C) USE OF PERSONAL INFORMATION

We may use the Personal Information collected as identified above, for the following purposes:

• to fulfill or meet the reason you provided the Personal Information (book a demo, support, respond to a query, etc.);
• monitor and improve our Services;
• provide the Services, including performing know your customer process;
• analyzing our Services and your use of the Services and website;
• respond to law enforcement; or otherwise as detailed in our Privacy Policy.

We will not collect additional categories of personal information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

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(D) DISCLOSURES OF PERSONAL INFORMATION FOR A BUSINESS PURPOSE

We may disclose your Personal Information to a contractor or service provider for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We further restrict the contractor and service provider from selling or sharing your Personal Information. In the preceding twelve (12) months, we disclosed the following categories of Personal Information for a business purpose:

(E) SALE OR SHARING OF PERSONAL INFORMATION

For retargeting and analytic purposes, when we promote our Services, we use third-party tools that are able to market our Services online (“Campaigns”), measure those Campaigns, and identify individuals that are interested in our Services. This is done by placing cookies, pixels or other tracking technologies on our Website and sharing with these vendors the online identifiers and online behavior information.

The CCPA defines “sharing” as “communicating orally, in writing, or by electronic or other means, a consumer’s personal information” to “a third party for cross-context behavioral advertising, whether or not for money or other valuable consideration”.  In other words, we may share your Personal Information with a third party to help promote our Services and understand your use of our website.

In the preceding twelve (12) months, we did not “sell” Personal Information. We “shared” the following categories of Personal Information for a business purpose:

Opting Out of “Sales” of Personal Information and/or “Sharing” for Cross-Context Behavioral Advertising under the CCPA. We do not “sell” your personal information. California residents have the right to opt out of the “sharing” of their personal information for “cross-context behavioral advertising.” California residents may exercise these rights by contacting Pen to Paper at privacy@getfondue.com.

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Disclosure Regarding Individuals Under the Age of 16. Pen to Paper does not have actual knowledge of any “sale” of personal information of minors under 16 years of age. Pen to Paper does not have actual knowledge of any “sharing” of personal information of minors under 16 years of age for “cross-context behavioral advertising.” 

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Verification. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling requests submitted under the CCPA. These steps may involve asking you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Examples of our verification process may include confirmation of promotion or order information including identifiers and dates.

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(F) CHILDREN UNDER AGE 16

We do not knowingly collect information from children under the age of 16.

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(G) DATA RETENTION

In general, we retain the Personal Information we collect for as long as it remains necessary for the purposes set forth above, as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with the applicable regulation, or until you express your preference to optout, where applicable.

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The retention periods are determined according to the following criteria:

1. For as long as it remains necessary in order to achieve the purpose for which the Personal Information was initially processed. For example: if you contacted us, we will retain your contact information at least until we will address your inquiry.
2. To comply with our regulatory obligations. For example: transactional data will be retained for up to seven years (or even more under certain circumstances) for compliance with our bookkeeping obligations purposes.
3. To resolve a claim we might have or a dispute with you, including any legal proceeding between us, until such dispute will be resolved, and following, if we find it necessary, in accordance with applicable statutory limitation periods.
4. The amount, nature, and sensitivity of the Personal Information, certain risk factors, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means.

Please note that except as required by applicable law, we will not be obligated to retain your data for any particular period, and we may delete it for any reason and at any time, without providing you with prior notice if our intention to do so.

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PART II: EXPLANATION OF YOUR RIGHTS UNDER THE CCPA AND HOW TO EXERCISE THEM

(H) YOUR RIGHTS UNDER THE CCPA

If you are a California resident, you may exercise certain privacy rights related to your Personal Information. You may exercise these rights free of charge except as otherwise permitted under applicable law. We may limit our response to your exercise of these privacy rights as permitted under applicable law, all as detailed herein and the Data Subject Request Form available here.

To learn more about your California privacy rights, please visit https://oag.ca.gov/privacy/privacy-laws.

(I) HOW CAN YOU EXERCISE THE RIGHTS?

We provide a cookie banner and consent management that incorporates a browser setting that notifies our website of your privacy preferences. You may opt out of Sharing or Selling your Personal Information through the Cookie Setting in the website's footer.

You may further exercise your rights by using the Data Subject Request Form available here, the instructions for submitting, the general description of the process, verification requirements, when applicable, including any information the consumer or employee must provide are all detailed in the Data Subject Request Form available here.

(J) AUTHORIZED AGENTS

“Authorized agents” may submit opt out requests on a consumer’s behalf. If you have elected to use an authorized agent, or if you are an authorized agent who would like to submit requests on behalf of a consumer, the following procedures will be required prior to acceptance of any requests by an authorized agent on behalf of a California consumer. Usually, we will accept requests from qualified third parties on behalf of other consumers, regardless of either the consumer or the authorized agent’s state of residence, provided that the third party successfully completes the following qualification procedures:

1. When a consumer uses an authorized agent to submit a request to know or a request to delete, a business may require that the consumer do the following:

• Provide the authorized agent signed permission to do so or power of attorney.
• Verify their own identity directly with the business.
• Directly confirm with the business that they provided the authorized agent permission to submit the request.

2. A business may deny a request from an authorized agent that does not submit proof that they have been authorized by the consumer to act on their behalf.

(K) NOTICE OF FINANCIAL INCENTIVE

We do not offer financial incentives to consumers for providing Personal Information.

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CONTACT US:

Pen to Paper Co

By email: privacy@getfondue.com

By mail: 115 Central Park West, Apt 12K New York, NY 10023

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UPDATES:

This notice was last updated on May 11, 2023 as required under the CCPA, we will update the CCPA Notice every 12 months. The last revision date will be reflected in the “Last Modified” heading at the top of this CCPA Notice.

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PART III: OTHER CALIFORNIA OBLIGATIONS

Direct Marketing Requests: California Civil Code Section 1798.83 permits you, if you are a California resident, to request certain information regarding disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please use the Data Subject Request Form available here.

Do Not Track Settings: Cal. Bus. And Prof. Code Section 22575 also requires us to notify you how we deal with the “Do Not Track” settings in your browser. As of the effective date listed above, there is no commonly accepted response for Do Not Track signals initiated by browsers. Therefore, we so not respond to the Do Not Track settings. Do Not Track is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit: www.donottrack.us.